Testimonials from Sellers

Lou did a great job selling my mother's home for me. I live in Colorado so it was very important that I had someone I could count on. Lou was extremely organized and provided me with a schedule early on which was followed exactly as promised. I found Lou to be very straight forward, reliable, and extremely dependable. His long-time experience in real estate proved to be another important asset, and the sale of my mother's home went very smoothly. When a problem with the buyer occurred long after the sale of the home, Lou was a great help in resolving it and did not leave me on my own just because the sale had been completed. Lou did a wonderful job representing me in the sale of my home and I would not hesitate to call him again for future real estate needs. -Barbara Metcalfe



Lou Carlos is the most professional real estate broker that I have ever worked with. He is knowledgeable of the real estate market, understanding of an individual's needs, and very service oriented. I had a property in San Mateo that needed to be sold, and I am so glad that I found Lou Carlos to help me! The house was sweet, but needed some updating to make it show better. Lou had suggested a couple of ideas that ended us with a much larger sell price, more than I could have imagined. The contractors that he had referred to me were all very reasonable. As I live in Los Angeles and was selling my property in San Mateo, Lou was helpful in managing the contractors and all necessary real estate contracts remotely. Without hesitation, I would refer Lou to anyone who is thinking of selling or purchasing a home. -Barbara Terry


Dear Lou,
On behalf of Karen and myself, I want to thank you for the exceptional representation and counsel you provided regarding our property at 1000 Davit Lane in Redwood City. Karen and I found that your service went far beyond that of typical agents, and that your approach and dedication demonstrated that you were a true partner in every aspect of our real estate transactions. We particularly appreciated your thoroughness, keen understanding of our market, and the aggressive way you marketed and eventually sold our property. Your knowledge and insight throughout the process lent sanity and order to a very complex and potentially stressful endeavor. We will not hesitate to recommend you to our family, friends, and colleagues should they need your services.
Best regards,
Steve & Karen Cragle

 
 
…. “We had the good fortune to be referred to Lou by a mutual friend 23 years ago when we were getting ready to sell our home. Since that time Lou helped us sell two homes and to purchase two others. We have nothing but praise for Lou’s professionalism and how he handled every detail. Lou suggested as to what was necessary to do to garner the best price. We sold our home quickly and for a great price” -Serge and Laurie

 
 

 
….”From the beginning my sister and I felt that we were Lou’s most important clients. With his thoughtful and expert guidance, we were able to navigate all the details and unexpected complications which come with the process of selling a home. Lou’s commitment to his work is impressive – he tended to matter promptly, skillfully and diplomatically, helping us with pricing and timing, coordinating inspections, repairs, staging, open houses, negotiating offers and walking us through the escrow process. We had a smooth and successful escrow” -Ron
 
 
 

 
….” What a pleasure it was to work with Lou on the sale of our home. Personable, confident and caring. Lou provided expert listing advice, impressive media coverage, great buyers and calming reassurance during our stressful transition. We can’t thank Lou enough for his over and above services and friendship” -Chuck and Sally
 
 

 
 
….” Lou has done an extraordinary job handling the sale of two properties for me. Lou surpassed my expectations and believe me; I have high expectations. Lou went above and beyond by taking the lead to get the house ready for the market. The result is that we were able to get over list prices and sell with short timelines. -Caryn
 
 
 

….” On behalf of my family we thank you for all you did in selling my mother’s home in San Mateo Park. Your practical advice regarding preparing the home for sale, in depth knowledge of local market conditions and expertise in setting and negotiating a final price point all proved to be invaluable during the selling process. I am especially appreciative of your diligent responsiveness whenever and issues or questions arose” -Stephen
 
 
 
….” Our family thanks you for the wonderful work in helping us sell our mothers house in Belmont. You were persistent in shepherding through the renovations to the house, staying on top of every detail, and keeping us informed through countless of emails. You were very diplomatic with difficult decisions that needed to be made and for which there was not always a consensus. You did a masterful job with the actual sales process from the beginning to the end. “ -Don
 
 
 
Testimonials from Buyers
 
Choosing Lou as our Realtor is one of the wisest decisions we could have made. Lou took the time to get to know our specific interests and needs so that the most appropriate properties were evaluated, and our time was not wasted. Lou has an extensive knowledge of and familiarity with the Peninsula communities. Throughout the process of shopping for our home, Lou would often send us e-mails of new listings, noting the 'must see' ones based on our needs. Lou brought unique insight to the evaluation of properties, and we certainly enjoyed touring places with him and hearing his opinions and assessments. Lou is thorough and meticulous. We felt extremely comfortable that he had our best interests when representing us during the purchasing process. We are so happy with our Belmont home, and wonder often if we would not be here without Lou's expertise. Lou is also a unique individual and great to work with – positive, kind, and honest. He likes what he does and is willing to put in the extra time it takes to meet his client's needs, weekends and evenings included. As well, Lou continues to serve as a wonderful friend and valued community resource as we establish our new home. It is evident to us that he is well known and liked among other Realtors throughout the Peninsula. We recommend him without reservation to anyone interested in purchasing or selling property in this area. -Roger & Michele Long

 
My family recently relocated from Southern California to the greater San Francisco Bay Area due to a new job opportunity. Knowing very little about the area, we were dependent on information provided by our Realtor. Fortunately for us, we had the pleasure and good fortune to be able to work with Lou Carlos. Lou is a person with the highest integrity. He has an unmatched knowledge of the Bay Area and San Mateo County and is a motivated individual who meets all his clients' needs. With four young children, I cannot overstate how important it is to understand each potential community. With Lou's assistance and knowledge we were able to focus on specific communities and individual properties within them. Lou's dedication to his profession and clients was evident in that he personally visited, toured, and inspected each property prior to showing them to us. He took into consideration what was important to us in a house as well as all accommodations we specifically needed in our new residence. Each property that Lou showed us certainly met all criterion, and I can honestly say that we never felt that we wasted any time on an unacceptable property. After finding the right house, it was Lou's deep knowledge of the local real estate market as well as his professional networking, that was very valuable in closing the deal. Without Lou's assistance and guidance, I doubt if we would have been able to close on our new house and move in on schedule. As another demonstration of his professionalism, Lou has continued to keep in contact with us to check on our progress as we acclimate to our new environment and has offered to assist with any issues that may arise. -Charles R. Bradley


 
We had the privilege of working with Lou Carlos when we purchased and sold our Burlingame home. When we decided to relocate to the Bay Area from the East Coast, we were referred to Lou. As potential buyers we were unfamiliar with the uniqueness and the many options that the Bay Area provides. Matters such as micro-climates, commute times, and community dynamics were just a few matters on our list of what we needed to understand and address. Lou made sure we were fully informed on all of these matters in several Peninsula communities and helped us to narrow our search to those which best fit our needs. We found Lou to be thoroughly professional, a great communicator, very focused, and committed to helping us find a house in the Bay Area.
Lou's knowledge of the Peninsula real estate market, especially Burlingame, Hillsborough, and San Mateo, was another reason that having Lou as our agent was a great choice. We found a lovely home in Burlingame and immensely enjoyed living there for two years. When we found ourselves being transferred back to Ohio, it was a natural choice for us to turn to Lou as our Listing Agent. We relied exclusively on his expertise of ways to present the best features of our home to potential buyers. Lou brought in painters, a cleaning crew, and an interior design stager that soon had our home ready for sale. He also implemented an aggressive and innovative marketing plan to showcase our home and to attract the attention of the buying public. Our house sold within eleven days of Lou listing it. We got a contingent-free 'as-is' offer at our asking price. I totally credit the quick sale to Lou's aggressive and diligent marketing and the dogged attention that he paid to our property. I am delighted to recommend Lou if you are thinking of purchasing or selling. You won't find a more professional, diligent, and nicer guy to work with. In this age and area, where money seems to rule over everything, we found in Lou a gentle giant of a man who puts people and their needs first. -Chris Crist



….” From our initial meeting, Lou made us feel at ease by taking the time to get to know us. While the journey to find our home was time consuming, requiring a lot of energy, and many times frustrating due to the ultra-competitive market, we could always count on Lou’s even keel and positive attitude to overcome the easy temptation to give up.” -Jonathan and Sumana
 
 
 
….” Lou listens intently and you can tell that he understands the particulars of what makes a home for you. From the very beginning Lou was open and upfront with us about the market situation, current market offerings, as well as what to expect moving forward. With Lou’s expertise and guidance, we ended up the winning bid in a multiple offer situation. Lou was spot on with the situation and recommendations”-Gary and Eva
 
….” We both strongly feel that if it was not for your personal touch during the presentation of our offer, we most likely would not have won out over the other bids”. We always felt that you were on top of all matters. Your communication throughout was consistent and thorough” -Frank and Patricia
 
 
 
…” My husband and I met a few months before our wedding through my parents, whom Lou had helped purchase a home many years ago. We immediately knew we were in good hands. Lou did a great job balancing all our different personalities, wants, requests and situations between my husband, and I and my parents”. Lou made the home buying process as smooth as possible for us” -Nellie and Kevin